Starting last month any Facebook or Instagram Business Page will have new features enabled allowing Brands to create fully established e-commerce experiences within the app. Facebook announced this feature calling it Facebook Shops, and this move will make it easier for customers to access Shops on both Facebook and Instagram.
The best part is that creating a Facebook Shop is free and you can choose which products you want to feature with a customized look and feel. Anyone can access Facebook Shops on a business’ Facebook Page or Instagram profile as well as discover them through Stories or ads. Facebook has also taken this opportunity to gather more data about your interests and saved products, even enabling checkouts without leaving the app. Take that Amazon!
If you don’t have a Facebook Shop setup yet don’t worry. Facebook will still direct you to your website. As this becomes more widely adopted, Facebook will further establish itself as an e-commerce platform with even greater insight into buying behavior and order tracking. The future of Facebook Shops is an exciting opportunity to tie in other tools, and the possibilities seem endless.
Facebook Live Just Got Even More Powerful
Let’s take a look at Facebook Live. Originally positioned as a way to broadcast a conversation to your Page, Group, Profile, or Event, Facebook Live now has a new application by making it easier to showcase, shop, and purchase products on your Facebook Store – all without leaving the app. We could see a shopping channel like QVC taking full advantage of this feature once it’s made more widely available.
Facebook’s Move to Loyalty Programs
The next phase of Facebook Shops will be loyalty programs. Whether you have a current rewards program at your favorite coffee shop or you’re a new business that needs a way to create a program for your customers, Facebook is testing how they can make it easier to earn rewards at your favorite stores without leaving their app. Only time will tell if these features will begin to compete with bigger reward players like Rakuten. Our bet is on Facebook.
How Can Facebook Marketing Partners Help?
The introduction of Facebook Shops has arrived at a critical time, allowing companies to sell products directly through the native Facebook Platform and further increasing Facebook’s market share of online interaction. While this could be a game-changer for many small businesses, the need to advertise through all e-commerce channels in order to drive conversions is still a necessity for any company.
As a preferred Facebook Marketing Partner, Tiger Pistol provides the expertise to help you grow your business and test new tools like Facebook Stores as they become available in Facebook’s API. With nearly a decade of Facebook experience, Tiger Pistol provides a SaaS solution enabling Brands, SMB Resellers, and Agencies to localize their message at an unprecedented scale.
Want to learn more? Please contact us, we’d love to connect.
David Delaplane is a Regional Sales Director for Tiger Pistol. With over 9 years of experience in SaaS and paid media, David demonstrates his passions for strategic thinking and problem solving by delivering innovative and custom solutions for our clients. As a Chicago native, David enjoys exploring the diverse cultures of the city through food, music, and long runs and bike rides through the many neighborhoods.