What's Up with WhatsApp Ads

What’s Up With WhatApp Ads?

WhatsApp ads are coming! Well actually, they’re already here, but they are expected to be coming again in 2020, only this time, in-app. It was only just over a year ago, in October of 2018, that Facebook enabled “click to WhatsApp” ads, which allowed marketers to deploy ads that allowed users to click direct into a WhatsApp conversation with a business. These features further evolved into the concept of “WhatsApp Business” – a separate app specifically for business owners using WhatsApp, that launched in April 2019.

Facebook’s development of their WhatsApp advertising offerings has been a slow burn since they acquired the Platform in 2014. Generally speaking, up until recently, WhatsApp was treated more independently of Facebook’s other major acquired property, Instagram. Instagram fully opened to advertisers in 2015, just 3 years after being acquired.

WhatsApp Business includes the ability to set up Business Profiles on WhatsApp as well as more distinct tools for business communication, such as auto-responses, and away messages. These WhatsApp changes are foundational, and a necessary step to fully unlock the advertising potential of the WhatsApp platform, with the expected launch of new ad formats that originate in WhatsApp, rather than taking users to it. It’s clear that Facebook likely has bigger plans for WhatsApp in mind.

Investing in WhatsApp’s advertising functionality is a no-brainer for Facebook, by the numbers, WhatsApp represents one of their largest, most engaged properties:

  • 1 billion WhatsApp accounts are active every day.
  • 1.5 billion WhatsApp accounts are active every month
  • 2 billion minutes of calls every day.
  • 450 million WhatsApp accounts are active on WhatsApp Status every day.

With such a massive user base using the Platform regularly, WhatsApp promises to be the next evolution of Facebook’s social advertising tools. However, though it should be mentioned, there is just one major caveat to the rise of WhatsApp, Facebook’s home market, the United States, doesn’t really use it. Facebook’s answer to this, has been to position Messenger as the go-to messaging option for advertisers in the US. In either case, WhatsApp’s emergence is a sign of the times. Messaging is to become a bigger part of the consumer experience and advertisers will be required to evolve to meet this new challenge, and we have every reason to believe that WhatsApp will be the first battleground.

What opportunity does WhatsApp represent? Better consumer data and experiences namely, in addition to considerable ROI potential for businesses large and small. A few examples from Facebook on early adopters:

PlayKids,  an education Platform for kids, saw a 90% decrease in lapsed subscribers when they started using WhatsApp Business to communicate directly with their customers over phone and email.

Sale Stock, an Indonesian fashion business, took a similar approach and began using WhatsApp Business as their primary communication channel. It quickly became their number one source of inbound chat traffic, with 90% of the messages delivered by Sale Stock read by their customers.

What makes WhatsApp and messaging-based social activations so exciting is their ability to generate both positive customer outcomes in addition to ROI for the business. This is especially true at scale. One additional case study comes from the Dubai-based logistics company Aramex. To date they’ve served over one million customers through WhatsApp Business, and saw a 19% decrease in inbound call volume to their support center since making the transition. What’s more, 41% of all shipment inquiries are now handled through WhatsApp.

One thing these case studies all have in common is they all involve integrating WhatsApp into customer service channels – the advertising elements only surfacing in the very bottom funnel, where messaging is deployed to drive retention and re-purchase. In part, this is not unexpected given that it’s much easier for businesses to communicate with existing customers rather than potential ones through direct messaging. To think that messaging could lead a customer acquisition strategy is a notion fraught with caveat and complication. While it may not ever be the leading strategy for some industries, it can be a compelling strategic element even in cases where proactive conversation is not already embedded in the sales process.

Imagine running an awareness or traffic campaign in WhatsApp, and retargeting people who viewed the ads, watched X% of the video, or viewed a product page with a direct message. Alternatively, immediate follow-ups off the back of WhatsApp ad clicks present another interesting frame, to instigate driving conversions via direct or bot-driven consumer communication. The possibilities are endless, but it can’t happen until Facebook’s tools catch up.

In the last year, Facebook has made the foundational steps for both WhatsApp and Messenger to play a larger role in advertising. The next step is a fuller integration with existing advertising tools by launching WhatsApp Ad formats with direct placement on WhatsApp and lowering the barrier of entry for advertisers.

I suspect 2020 may finally be that year where messaging as a distinct tactic, rather than an afterthought, within the Facebook marketing funnel will be fully realized. And soon our notion of a “social media campaign” might just change a bit to not only include targeting consumers on social media, but talking to them as well. Who knows, you may even find yourself reporting on “Conversations Started” in between discussing impressions and CPCs.

Ready to simplify social advertising, and enable local activation at global scale? Contact Tiger Pistol today.

After earning his Masters in Mass Communications in 2015, Chris Mayer worked at Facebook prior to joining Tiger Pistol as a Project Manager. He specializes in helping digital agencies and national brands build scaled Facebook advertising solutions with an emphasis on local activation. Outside the office, he enjoys, basketball, Formula One, and sharing opinions on film and television.

Tiger Pistol Furthers Investments, Outlines Goals for Data and Analytics

Tiger Pistol Furthers Investments, Outlines Goals for Data and Analytics

Focus on Surfacing Unique Customer Insights and Building New Features Around Data Science Backed Recommendations

To align with its efforts to better collect, present, and utilize data to show the real value of social advertising, Tiger Pistol, the only social advertising platform that delivers local activation at global scale, recently announced a series of data engineering hires to accelerate the continued evolution of the company’s data and analytics capabilities.

“As the advertising technology landscape becomes more competitive, the ability to integrate and better leverage data will become a key differentiator,” said Paul Elliott, CEO, Tiger Pistol. “More than 90% of all purchases are still made offline, yet most advertisers remain largely blind to the connectivity between their advertising and these offline transactions. Sure, data exists for phone calls, leads, and online traffic, but there remains a large void when it comes to tying digital advertising to the actual sale. The team at Tiger Pistol is working to solve that very problem by connecting social advertising through the Tiger Pistol platform to real world engagement.”

Leading Tiger Pistol’s Data and Analytics team is recently hired Senior Data Engineer Matt Liszewski. Liszewski comes to Tiger Pistol from Companion Labs, where he led efforts to analyze, optimize, and automate Facebook ad spend. Liszewski has 15-plus years’ experience architecting high performance APIs and data intensive applications with both distributed and local teams. He’s been involved in full software development life cycles including requirements gathering, design, development, testing, and support.

“Matt has spent the majority of his career tackling difficult business challenges through the application of technology, so he was the perfect fit to lead our Data Engineering team. In our quest to deliver more value and advanced capability to our clients, we have some tough industry challenges to solve, and I am confident that Matt will lead us there,” said Elliott. “We’re excited about adding Matt to the Tiger Pistol team and can’t wait to see the opportunities Matt’s efforts will unlock.”

Additionally, Darshan Pradhan was recently hired to work with Liszewski as a Senior Application Engineer. He comes with 15 years’ experience developing and architecting software systems at digital and social advertising companies focused on leveraging data and analytics to provide optimized results to marketers. He has previously worked with Liszewski at Knotice/IgnitionOne, where he helped develop a digital marketing and data management platform focused on utilizing first- and third-party data to deliver personalized dynamic content via email, SMS, and display, and at Companion Labs, where he helped maintain and enhance the Facebook Ads data intake process, as well as led the development on the Google Ads data intake.

“Darshan will be focused on helping establish data intake patterns for integrating third-party data sets into Tiger Pistol’s data and analytics feature,” said Liszewski. “He’ll be working closely with the Product Development team to integrate existing applications with the new analytics feature, introducing a new Reporting and Analytics API, and working on the integration of new third-party data sets.

The team will evolve Tiger Pistol’s data and analytics capabilities to fully unlock the potential of existing Facebook insights data, as well as allow for the easy integration of third-party data sets.

“By enhancing our data and analytics foundation, Tiger Pistol is now able to provide unique insights to its customers as well as introduce new features around data-science backed recommendations,” said Elliott. “This foundation will also allow the Tiger Pistol team to demonstrate clear value to current and prospective customers.”

To learn more about how Tiger Pistol, the world’s #1 social advertising automation platform for local, unlocks local activation at global scale for brands, resellers, and agencies contact us today.
Tiger Pistol Adds Two Industry Product and Sales Veterans to Executive Leadership Team

Tiger Pistol Adds Two Industry Product and Sales Veterans to Executive Leadership Team

Andrew Gilligan and Jason Johnson Tapped to Lead the Next Phase of Growth of Tiger Pistol’s Social Advertising for Local Platform

Tiger Pistol, the only social advertising platform that delivers local activation at global scale, recently expanded its executive leadership team with the addition of Andrew Gilligan as SVP, Product; and Jason Johnson as VP, Enterprise Sales. 

“Andrew’s and Jason’s hiring is part of Tiger Pistol’s continued investment in operations, product development, and client acquisition and success,” said Paul Elliott, CEO. “Together, their seasoned talent and industry perspective will build on Tiger Pistol’s industry-leading foundation by identifying and innovating ahead of our clients’ and prospects’ social advertising needs and desires.” 

Andrew Gilligan, SVP, Product, Tiger PistolGilligan will lead the next stage of Tiger Pistol’s product innovation. He has been leading product development for 15 years, ranging from ad exchanges to artificial intelligence assistants. Prior to Tiger Pistol, Gilligan was the VP of Product at RetailMeNot, focusing on location-based shopping products and personalization. He also designed OpenX’s Header Bidding solution to help publishers make more revenue, led Smaato’s mobile ad exchange for app developers, and led product for LiftDNA through its acquisition. 

“Tiger Pistol continues to expand at breakneck speed, with tons of clients that want to run hyper-localized, paid social advertising campaigns at scale,” said Gilligan. “I’m excited to expand our partnership with Facebook, as well as be part of the amazing team that will further accelerate the next phase of the company’s growth.”

Jason Johnson, VP, Enterprise Sales, Tiger PistolJohnson will lead the Tiger Pistol sales team, driving new client acquisitions, and providing strategic insights to support Tiger Pistol Platform innovations and client success. He brings twenty years of experience as a strategic enterprise software sales executive and leader. Johnson comes to Tiger Pistol from Kenshoo, where he served as VP Enterprise Sales. He has also held sales leadership positions at Salesforce, Sage Software, Microsoft, and Oracle. He has managed and sold to top global brands like Apple, Uber, REI, Expedia, Zillow, Nordstrom, Seagate and Yahoo. 

“In addition to leading an aggressive sales team expansion, I’m eager to reinforce Tiger Pistol’s values and their position as a trusted partner for global brands, resellers, and agencies who recognize the importance of social advertising at scale,” said Johnson. “I’m thrilled to join Tiger Pistol’s executive team and humbled to work alongside such an incredibly talented group of professionals who are laser-focused on our clients’ success, fueling the company’s dynamic growth.” 

To learn more about Tiger Pistol’s social advertising tools and how Tiger Pistol, the world’s #1 social advertising automation platform for local, unlocks local activation at global scale for brands, resellers, and agencies contact us today

Are Facebook CPMs Rising? Depends How Local You Go.

The Story of How a Simple Hunch is Transforming Social Advertising

A recent industry news article cited that Facebook’s CPM (cost-per-thousand impressions) grew by 122 percent. With our considerable amount of historical campaign data, we couldn’t help but wonder if Tiger Pistol’s Facebook Advertising CPMs were rising at the same rate. 

SPOILER ALERT: They’re Not. Not Even Close.

We don’t like to throw the word “hero” around, but this origin story shows exactly how our simple hunch is transforming social advertising. 

Tiger Pistol Named Winner in Street Fight Innovator Awards

Tiger Pistol Named Winner in Street Fight Innovator Awards

Global-to-Local Social Advertising for Fortune 500 Beverage Company Honored for Best Social Media Campaign

Tiger Pistol, the only social advertising platform that delivers local activation at global scale, today announced that it won the Street Fight Innovator Awards for Best Social Media Campaign.

Tiger Pistol’s campaign rose above the competition based on the incredible social advertising results achieved for a Global Fortune 500 beverage company. The beverage giant had historically relied on national television commercials and on-site print collateral to drive performance for their beer brands, but those tactics lack the ability to localize and personalize the message. Tiger Pistol’s global-to-local capability enabled its beverage client to better connect with consumers at the right time and place, resulting in improved advertising relevancy that translates to increased foot traffic to their independent retail, restaurant, and bar locations; and ultimately more consumption of their beer brands.

“We are honored that Street Fight has selected Tiger Pistol as the winner of the Innovator Award for Best Social Media Campaign,” said Paul Elliott, Tiger Pistol CEO. “By shifting brand advertising dollars to local social campaigns, Tiger Pistol was able to create breakthrough social advertising campaigns for our global client that delivered more impactful consumer engagement. We are thrilled to have our technology innovation and business impact recognized by Street Fight.”

The Tiger Pistol Social Advertising Automation Platform for Local enabled the client to drive qualified local traffic to thousands of decentralized retail, restaurant, and bar locations worldwide, resulting in a 60 percent decrease in advertising cost in comparison to the brand’s previous advertising efforts, plus a +50 Net Promoter Score among locations that participated in the program, by solving three broad challenges for the client:

  • Challenge #1
    • Hyper-local dynamic targeting specific to each business sales area.
  • Solution
    • Tiger Pistol technology automatically validates each location’s address when they onboard, checking for sufficient potential reach and deploying ads to the relevant local area.
  • Challenge #2
    • Advertising that’s both on-brand and personalized to each end-location.
  • Solution
    • Tiger Pistol utilizes dynamic copy fields, a selectable media library of brand-approved assets, and the ability to publish from the individual location’s Facebook and Instagram Business Pages tied to their local address.
  • Challenge #3
    • The ability to provide relevant campaign results to both brand and location.
  • Solution
    • Every location can access their own dashboard with real-time campaign results, plus the Tiger Pistol Platform provides aggregate reporting across campaign metrics and market-sales volume.

“The net result of overcoming these challenges is not only a lower cost of delivery compared to advertising the same products nationally, but also happier local business channels, as the real story of the global-to-local approach is that it brings enterprise strength tools into the local market,” said Elliott. “The local restaurant chain’s general manager or the local sports bar owner can now partner with the brand to drive increased foot traffic and beverage consumption for their establishments. It’s a true win-win for the brand and its independent retailers.”

Street Fight magazine reports on the cutting-edge innovators shaping the future of local media, advertising, and commerce every year. The Street Fight Innovator Awards celebrate champions and innovators driving success in location-based technology, media, and marketing.

Winners were announced November 14 via streetfightmag.com, Street Fight Daily newsletter and various social media platforms.

See exactly how Tiger Pistol, the world’s #1 social advertising automation platform for local, unlocks local activation at global scale for brands, resellers, and agencies, visit www.tigerpistol.com/request-a-demo.

Revamping Your Strategy and Audiences for the Latest “Safe & Civil” Facebook Advertising Update

Your social advertising strategy and audiences may need a bit of an overhaul to align with updates to Facebook’s “Safe & Civil” Advertising Policies, especially if they fall within particular categories.

Last year, I wrote an analysis of Facebook’s swift changes to Housing, Employment and Credit Opportunities Policy. The Non-Discrimination Policy, as it became know, was born from a complaint issued by The U.S. Department of Housing and Urban Development (HUD). Part of the social network’s solution was to remove “over 5,000 targeting options to help prevent misuse,” in an effort to keep Facebook advertising “safe and civil” by promoting a positive social advertising atmosphere.

Fast-forward to 2019, Facebook announced that one of their “top priorities is protecting people from discrimination” on their Platform, and as a part of their settlement with the groups that filed lawsuits against them, they would be enacting changes to protect Facebook users. These amendments include:

  • Changes to geolocation targeting by the elimination of zip code targeting;
  • Changes to age and gender targeting; and
  • Limited detailed targeting parameters for housing, employment, and credit opportunity campaigns.

By August, the above changes became what is now known as the Special Ad Category. Every US-targeted campaign – yes, campaign – that corresponds to a housing, credit, or employment opportunity must have one of the three categories applied – a major change considering the previous iteration certified compliance for the entire ad account.

Campaign audiences also take a hit. On top of previously announced changes to gender, age, and zip code targeting, users could no longer target by multicultural affinity “or any detailed options describing or appearing to relate to protected characteristics In other words, Special Ad Category campaigns are meant to target the broadest audience possible.

You may be wondering “what about my Lookalike and other Custom Audiences?” Those were nixed too. Instead, advertisers can opt for Special Ad Audiences that are built in a similar fashion to previous custom audiences but ignoring age, gender, or zip code.

How do you choose correctly?

Choosing a Special Ad Category is pretty simple. Nine out of ten times if you have an inkling your campaign is going to be flagged, it will be. So, what options can you choose?

In Facebook’s Help Center, you can find a guide to choosing the correct category. The breakdown Facebook provides is as follows:

  • Credit Opportunity: Ads that promote or directly link to a credit opportunity, including but not limited to credit card offers, auto loans, personal or business loan services, mortgage loans, and long-term financing. This also includes brand ads for credit cards that include a specific credit offer.
  • Employment Opportunity: Ads that promote or directly link to an employment opportunity, including, but not limited to, part- or full-time jobs, internships, or professional certification programs. Related ads that fall within this category include promotions for job boards or fairs, aggregation services, or ads detailing perks a company may provide, regardless of a specific job offer.
  • Housing Opportunity or Related Service: Ads that promote or directly link to a housing opportunity or related service, including, but not limited to, listings for the sale or rental of a home or apartment, homeowners insurance, mortgage insurance, mortgage loans, and home equity or appraisal services.

How can I prepare prior to launch?

Our team at Tiger Pistol can say with certainty that any campaign that falls within this umbrella will require Special Ads certification and likely requires an audience update. To better prepare yourself, make sure:

  • Your audience does not include zip code targeting and targets a minimum of 15-miles (if you target an address or city)
  • Your audience targets Adults 18+
  • Your copy falls within Facebook Policies

If your customer is running a campaign that does fall within one of the three categories, it’s best to launch your campaign with a Special Ads Category applied prior to publishing. This will save you time and a headache resolving errors during the length of your campaign.

If your campaign gets flagged during its flight, first check your ad copy – something in there may have set off the Policy algorithm. An easy example would be “We’re hiring for all positions!” in your body copy, but you haven’t applied Special Ad Category: Employment. If you can say definitively whether or not your customer falls within a housing, employment, or credit opportunity, make sure you’ve applied the appropriate category, then adjust your audience to fall in line with Policy and republish. 

When in doubt, apply a category – it will benefit you and your campaigns in the long run.

Want to make sure your locations or customers ads are within Facebook Policy every time? Contact us today. 

Decision 2020: Changes to Facebook’s Social & Political Ads Process

In the wake of the 2016 US Election, Facebook made drastic changes to its policies regarding Political Ads and the way they would be handled. Among the changes are the Ad Library and the requirement of advertisers to be authorized. In some ways, this may be seen as Facebook’s move to keep Political Ads out of users’ News Feeds and to avoid renewed criticism experienced after the last presidential election.

With the 2020 election season on the horizon, Facebook added further requirements to the policy, asking even more of advertisers for the coming election season. This change also includes a heavy investment in people (read: an increase in policy reviewers) and improving its technology to “proactively identify abuse and help prevent foreign interference.” 

So – where do you start? You can tell a Political Ad from a normal sponsored post by the disclaimer: “Paid for By,” which states who has funded the ads. In a recent update, Facebook stated, “Despite [the] requirements, there are a number of cases where advertisers have attempted to put misleading “Paid for By” disclaimers on their ads.” 

In the wake of this latest round of Political Ad deception, Facebook chose to roll out further updates to the Political Ads process, requiring Disclaimer Approval and the submission of further information about the organization running the ads.

The good news? Nothing regarding the authorization process on a user-level has changed. “Confirming Your Identity” is still required for any user wanting to run political or social issue-related ads.

The not-so-great news? Your “Paid for By” disclaimer requires an extra bit of work. In addition to providing important business information such as an address, business email, and matching website, one of the following is required:

  1. A Tax-registered organization identification number (i.e. EIN)
  2. A government website domain that matches an email ending in .gov or .mil
  3. A Federal Election Commission (FEC) identification number

For SMBs or local politicians who aren’t credentialed in this way, Facebook does provide two other options when submitting Disclaimers for approval:

  1. Submitting a verifiable phone number, business email, mail-deliverable address, and a business website with a domain that matches the email; or
  2. Submitting no organization-related information. Facebook will not allow the usage of a registered organization name in disclaimers for users who choose this option.

When all is said and done, what does this do for your ads? For options 1-3, an “i” icon will appear in the upper-right corner that states this is a “Confirmed Organization.” For options 4-5, the “i” will instead read “About this ad.”

Ultimately, Facebook wants to provide users with more knowledge about who is influencing them within their social feeds. Facebook further states, “This will allow people to confidently gauge the legitimacy of an organization and quickly raise questions or concerns if they find anything out of the ordinary.

In addition to these five options, Facebook overhauled its list of social issues within the United States, narrowing them down to a set of 10. The original list was “meant to be fluid,” but was a pain point for many users who appealed wrongly flagged ads that were caught in the error net. Facebook says its authorization process will still be enforced, but ads that merely advocate or discuss social issues will not require further authorization –unlike previous iterations of this policy.

For a full list of social issues within your country, click here.

Now, you’re probably asking yourself “how does this apply to me?” If you’re looking to run ads relating to Social Issues or true Political Ads, we suggest budgeting an extra bit of time into your schedule. From experience, Facebook is reviewing every “Paid for By” Disclaimer submitted for legitimacy and will send it back for review if updates are required. The social network has even gone so far as to build a helpful one-sheeter, which can be reviewed here.

If you’re running ads outside of these categories but were flagged for social issues, our best recommendation is to appeal. If you can provide the Facebook Policy Team with legitimate reasons why your ads aren’t of a political or social nature (ie. you’re an electrician who specializes in alternative energy installations). They’re pretty good about reactivating campaigns. Remember, the Tiger Pistol team is always here to help!

Let’s talk about how our team of experts can scale your social advertising campaigns. 

Tiger Pistol Named Finalist in Street Fight Innovator Awards

Tiger Pistol Named Finalist in Street Fight Innovator Awards

Local Social Advertising at Global Scale for Fortune 500 Beverage Company Honored for Best Social Media Campaign

Tiger Pistol, Inc., the only social advertising platform that delivers local activation at global scale, today announced that it has been named a finalist in the Street Fight Innovator Awards for Best Social Media Campaign.

Tiger Pistol’s nomination was based on the incredible results achieved for a Global Fortune 500 beverage company. Among other benefits, the client’s use of the platform to drive traffic to thousands of locations worldwide resulted in a 60 percent decrease in cost per thousand impressions (CPM) in comparison to the brand’s national advertising efforts, plus a +50 Net Promoter Score among locations that participated in the program.

“We are honored that Street Fight has named Tiger Pistol as a finalist for Best Social Media Campaign,” said Paul Elliott, Tiger Pistol CEO. “The Tiger Pistol Platform is purpose-built to overcome the challenges of locally-activating social advertising campaigns at scale, and in the case of this campaign, the challenge was to engage with a decentralized, global network of independent retailers, bars, and restaurants. The result was a true win-win through local advertising – the brand achieved a higher ROI on its advertising investment, and the local businesses reaped the benefit of increased foot traffic and sales by publishing the branded ads through their local Facebook Pages.”

Street Fight magazine reports on the cutting-edge innovators shaping the future of local media, advertising, and commerce every year. The Street Fight Innovator Awards celebrate champions and innovators driving success in location-based technology, media and marketing.

Winners will be announced November 14 via streetfightmag.com, Street Fight Daily newsletter and various social media platforms.

To learn more about how Tiger Pistol, the world’s #1 social advertising automation platform for local, unlocks local activation at global scale for brands, resellers, and agencies request a demo today.

What Facebook’s New Campaign Budget Optimization Rules Mean for Your Company

From September of this year, Facebook began requiring all of its advertisers using native tools to utilize Campaign Budget Optimization. “CBO,” as it’s now known, is a feature that was first introduced back in November 2017, but has since been optional until now. It represents a fundamental shift in how budgets are managed on Facebook, moving them from the Ad Set level to the campaign level and contrasting with the original hierarchy that left budget management to the ad set level, where audiences and placements are set. With CBO enabled, Facebook will now automatically distribute budgets dynamically across ad sets within a campaign based on performance. 

Facebook highlights three key benefits to the change:

  1. Maximizes the total value of an advertiser’s campaign, as budget automatically shifts between ad sets in real-time based on performance.
  2. Helps lower the cost per result and increase return on ad spend.
  3. Saves advertisers time by eliminating the need to manually shift budgets between ad sets.

These benefits all pass the “smell test,” at least in terms of logic. No longer having to worry about shifting budgets manually? Putting more dollars into the best performing ad sets? It all sounds great in theory. 

In truth, Facebook’s CBO requirement only applies to advertisers working in Facebook’s native tools, Business, and Ads Manager. Tiger Pistol made the decision to shift all campaigns published through our tools to CBO in concert with the requirement to native advertisers. While the thought of any loss of control over campaign management commonly instills fear in digital marketers, Tiger Pistol has proven time and time again how ad automation nets out positively for advertisers. CBO represents another move toward further automation from Facebook.  

Worried about what CBO means for your campaigns? If you are a seasoned Facebook advertising veteran, it is likely you are no stranger to the tactics that underly CBO:

CBO is going to do what you’re probably already doing 

If you’re a regular at the Tiger Pistol Blog, you know one of our favorite testing automations that Tiger Pistol’s Platform provides is Audience testing. If you’ve been spending time running campaigns in Business Manager, you probably have been manually trying to mimic variable Ad Set budgets across your different audiences – checking every week and shifting dollars as CPX rise and fall. CBO is simply going to do this for you.

You’re probably guessing most of the time when you partition your budgets. 

Unless you painstakingly tested one audience parameter at a time and have a magic eight ball to account for seasonality and ever-changing user behavior, do you really know which among your stacked custom audiences, or that collection of interests you’ve curated, is going to outperform the other? More than likely you have a bit of data to know you’re audiences are relevant, but you don’t have certainty in terms of which is going to drive the best performance at any given time. CBO accounts for this, as it waits for performance data then simply shifts budgets away from underperforming audiences and more into the ones that drive conversions.

Humans are slower than computers. 

And of course, CBO, powered by machine learning, operates in real-time. Even in the most ideal of conditions, humans simply are not able to match an optimization computer that can take instantaneous action. CBO ultimately leaves the time-sensitive actions to the computer and frees up marketers to focus more on what they’re good at – strategy.

The move to CBO is another in a growing line of changes by Facebook to encourage advertisers to take further advantage of automation and machine learning. Automation being the core of the Tiger Pistol toolset, CBO has the potential to make what we already do better – create campaigns that respond and optimize to user behavior in real-time – while also enabling advertisers to glean new testing insights to further supercharge their campaigns. This is especially important as both social budgets and number of advertisers continue to grow. It will be those whom best take advantage of automation that will ultimately rise above the rest.

Ready to take advantage of Tiger Pistol’s CBO tools at scale? Contact us today! 

After earning his Masters in Mass Communications in 2015, Chris Mayer worked at Facebook prior to joining Tiger Pistol as a Project Manager. He specializes in helping digital agencies and national brands build scaled Facebook advertising solutions with an emphasis on local activation. Outside the office, he enjoys, basketball, Formula One, and sharing opinions on film and television.

Proving That Local Social Advertising Works for a Global Brand

The intersection of social and local offers cost-savings, better ability to drive conversions, and increased relevancy with creative and targeting capabilities. So why aren’t more brands shifting their social ad budgets from exclusively enterprise to local? Tiger Pistol CEO Paul Elliott tackled this question and more at the Local Search Association Place19 Conference.

“One of the challenges we’re up against is that for many of these global companies you’re as much proving out a technical capability as you are a model. We see more need to pilot or have a proof of concept – not because they are questioning product or capability – but because they don’t know if the model is going to work for them. So you have to prove that local social advertising works for a global brand, and at the same time, you’re having to prove out why your platform is the best way to do it. Moreover, proving it is more than CPMs or CPCs. We work with the brand to uncover demonstrative connections to local value.”

Paul Elliott, Tiger Pistol CEO, Excerpt from LSA Panel Discussion

Read the full Local Search Association Article.